WP Agent Control help

Start with what you want the assistant to do.

Choose a task, see the result to expect, then follow the relevant setup or connection guide.

Connection or task not working?

I cannot find the ZIP

Check the download supplied with your trial or license. Ask customer support to help locate it; do not use an unverified download or send your full license key.

I cannot add a plugin

Ask the person who manages WordPress to check your installation rights and the site's requirements.

My assistant has no custom connection option

Use the web interface and check the provider instructions and your organization's permissions. A missing account control does not establish a plugin failure.

WordPress requests another component

The connection component allows the assistant and WordPress to communicate. Ask an administrator to install or activate the supported component. Keep any incompatible installation for review.

I copied the address but nothing is connected

Finish the authorization for the right site, then check the connection state in Agent Control. A prepared address can still be pending.

The assistant only replies with text

Check the connection selected in the conversation and the connector action. For a draft, also check that the correct task is active before trying again.

The assistant refuses the task

Check the active task, selected content, permitted fields, plan and expiry. Do not broaden all permissions to make a request pass.

I cannot find the draft

Check the site, returned title or identifier, content type and draft filter, then inspect the action result. Do not repeat a creation until you have checked the existing result; this can create duplicates.

The task expired

Confirm the task state in WordPress. Prepare a new task for the work you still want. Do not reuse an expired task or assume it can revise drafts from an earlier task.

I want to stop

Use End task to remove its temporary permissions. In Manage connections, pause or revoke the relevant connection to stop its tools. Public reading can continue if you only end the task.

Tell support the blocked step, plugin version, assistant interface and a sanitized error message. A cropped screenshot can help. Do not send passwords, full license keys, tokens, connection codes, private customer content or raw logs.

Before purchase

Have a question about the product, plans, or your situation?

Write to the support address configured for Agent Control in Freemius. Do not send a password, token, license key, or sensitive information.

Ask a question by emailinfo@pagup.com

Customers and license holders

Use the support form in the Freemius customer portal.

The portal keeps technical requests, licenses, downloads, subscriptions, payments, and invoices in the same customer journey.

Open the Freemius support formFreemius requires a customer-portal login before opening the form.

Before sending a request

  • Never send an Application Password, token, cookie, private key, or other secret.
  • For a technical issue, prepare the support export generated by Agent Control.
  • Include the plugin version, WordPress version, and the result you expected.